Terms & Conditions

Welcome to the Unlistedkart! At UNLISTEDKART we are creating a system that strives to bring unlisted share investment opportunities that was otherwise only available for the wealthy. We want to be a leading trusted, secure, and safe transaction source for Unlisted shares and in the process create a growing loyal customer base. Using the product, you can buy or sell shares, buy neutral research reports, manage unlisted holdings, and read insights about unlisted market.

As UNLISTEDKART grows, we aim to help our members discover ways to invest in upcoming new age companies, help as customers own an equity or in other words part of the company. As founders of the company, we want our customers to be able to access the much need non-interfering efficient capital from the family houses and other similar managements to be able to grow your business thoroughly.

Scope of the App Services

Unlistedkart LLP (“Unlistedkart LLP”) is the owner and controller of ‘UNLISTEDKART’ which is a web-based smartphone application that provides a unified enabling a User to make his/ her investments towards unlisted shares and includes other related facilities and services offered from time to time on UNLISTEDKART (“App Services”) currently or in the future, where such services can be accessed via the internet either on mobile and desktop/laptop (“UNLISTEDKART” or “App”). UNLISTEDKART is NOT an investment advisor and any information represented as part of the Unlisted shares is intended to not provide any financial advice related to equities, equity-related products, fixed income products, mutual funds, financial planning, tax planning or any other investment analysis. All investment decisions carried by out by customers, is based on the financial knowledge of our customers, and relevant advice they may receive from their financial advisors outside of Unlistedkart. Please read Risk and Disclosure to understand more in Investing Unlisted market.

By accessing and using our Services (defined below), you (“Our User”) are agreeing to these terms and conditions contained hereinafter (“Terms of Service” or “Terms”). We, Unlistedkart LLP, including its affiliates & subsidiaries, strongly urge you to read the Terms of Service in detail before registering, accessing, or using the App Services. Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion or new feature and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services. Your use of App Services will be considered as your acceptance of the supplemental terms. We strongly recommend you read the supplemental terms for each service given below or within the App from time to time.

We may amend the Terms at any time by posting an updated version on the App. The updated version of these Terms shall supersede the previous version of the Terms and take effect immediately upon posting and may be notified, via the App. You have the right to opt-out of agreeing to these Terms or any future updated version of the Terms, and therefore also using the App. If you are not comfortable with any of the Terms or do not wish to be bound by the same, you are at liberty to refrain from using the App and the App Services. However, please be aware that your continued use of the App Services for a period of 7 (seven) days from the launch of any updated Terms would mean deemed acceptance of these Terms and its associated policies mentioned here, including any modification thereof.

For the purpose of these Terms of Use, wherever the context so requires, the term “User” shall mean and include any natural or legal person who has agreed to these Terms of Use on behalf of itself or any other legal entity.

It is clarified that the Privacy Policy (that is provided separately), form an integral part of these Terms of Use and should be read contemporaneously with the Terms of Use. Illegality or unenforceability of one or more provisions of these Terms of Use shall not affect the legality and enforceability of the other terms of the Terms of Use. For avoidance of doubt, if any of the provisions becomes void or unenforceable, the rest of the provisions of these Terms of Use shall be binding upon the User.

Eligibility

By registering with UNLISTEDKART and using the App Services, you are representing the following:

  • You are 18 years of age or older.

  • You can enter into a legally binding agreement.

  • You are not barred or otherwise legally prohibited from accessing or using Unlistedkart LLP/UNLISTEDKART & the App Services.

If you allow anyone to use your account, including individuals under 18 years of age, you will still be responsible for ensuring that such individuals comply with the terms. You will be responsible for all actions these individuals take in and/or through your account. You also acknowledge that Unlistedkart LLP does not have the responsibility of ensuring that you meet the aforesaid requirements. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes.

Please be aware that Unlistedkart LLP reserves the right to revoke your access to the UNLISTEDKART App or App Services, subject to our reasonable discretion. In this regard, we may also choose to suspend your UNLISTEDKART Account or your access to the same. As a registered User, in such an event, you may contact our support team to assist you/resolve the situation. Please note that if such situation arises, shares already procured from you would continue to remain in your DEMAT Account, and not accessible by Unlistedkart.

Your Use of Unlistedkart

When you use our App, you are representing to us that:

  • Your use of the App shall not violate any applicable law or regulation, and that you fulfil the eligibility criteria set forth under Section 2.

  • All registration information you submit is truthful, complete, and accurate and you agree to maintain accurate, complete, and up-to-date account information in your Account.

  • You are responsible for all activity that occurs under your Account. Unless otherwise permitted by Unlistedkart LLP in writing, you may only possess one Account.

  • You are responsible for maintaining the confidentiality of the access Unlistedkart credentials of your account and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use of your passcode or Account or any other breach of security.

  • Your use of the App, or its content is only for personal purposes. By using the App Services, you hereby agree that you are aware and responsible for all transactions taking place through your Account. This include the payments made for Unlistedkart under the selected payment methods that are not in the name of the Account Holder, but a family member, friend, or acquaintance. By making a payment for a Unlistedkart payment methods that does not belong to You, you assume responsibility for the transactions that have taken place through that Unlistedkart App for the payment that is made by You using the App Services.

  • Your personal and non-commercial use of the App prevents you from decompiling, reverse engineering, disassembling content, removing any intellectual property right associated with our App, including copyright, trademarks, trade secrets, designs, and patents, or other proprietary notices.

  • You shall not access or use the App in any manner that may be harmful to the operation of the App or its content.

  • You shall not use any product or service available on the App for commercial purposes or use the App Services in any way that is unlawful, or harms Unlistedkart LLP or any other person or entity.

  • You will not post, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the App or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the App.

  • You will not delete or modify any content of the App, such as legal notices, disclaimers or proprietary notices, copyright or trademark symbols and logos.

  • Your use of Unlistedkart LLP shall indicate that you have provided consent to automatically receive requested updates such as bug fixes, patches, enhanced functions, missing plug-ins, and new versions (collectively, ‘Updates’), for the purpose of effective delivery of the App Services. Please note that your continued use of the App following such Updates would mean deemed acceptance by you of the same.

  • You understand and accept that not all products, services and rewards offered on this App are available in all geographic areas and you may not be eligible for all the products, services and rewards offered by UNLISTEDKART on the application. UNLISTEDKART reserves the right to determine the availability and eligibility for any product, services and rewards offered on the App.

  • You shall request Unlistedkart, to block the Account and change the passcode immediately for the Account, if your Device has been lost or stolen.

Violation of Terms of Use / Suspicious Activity

If we believe that you have violated any of the conditions as mentioned under these Terms or our Privacy Policy, we reserve the right to suspend your access to the App and/or delete your Account without prior notice to You. If we have reason to believe that there is suspicious or unusual activity being carried out through your account, we may temporarily or permanently suspend your access to the App Services. You may reach out to the UNLISTEDKART support team to assist you with any query or question arising because of the afore-mentioned suspension/ deletion to resolve the same.

You may end your legal agreement with Unlistedkart LLP at any time by discontinuing the use of the App Services. We provide all our Users an option through which a User may request archive of a specific account stored on his/her account or deletion/deactivation of the complete account through the support mail[email protected]. Following such request, we consider the agreement to be terminated and take appropriate steps.

Fees

You are responsible for any fees that may be applicable to certain transactions or use of the App; where you will be notified of such applicable fees, prior to the completion of any transaction. Only if you consent to paying the above-mentioned fees, shall the transaction go ahead. All fees shall be determined by Unlistedkart LLP and will be inclusive of taxes.

Refunds

You are responsible for all the information you input in your Account, including the correctness of details for payment of your Unlistedkart account and all charges that result from these payments. Unlistedkart LLP shall not be responsible for any payment for an incorrect Unlistedkart account or bill payment number. In case, money has been charged to your card or bank account and a payment/service is not delivered by the service provider within 5 working days of your completion of the transaction then you may inform us regarding the same through the customer support email[email protected]. We shall investigate such incidents and if it is found that money was indeed charged to your card or bank account without delivery of the service then you will be refunded the money within twenty-one (21) working days from the date of receipt of your email. All refunds will be to your card or bank account as registered and used on the transaction on Unlistedkart account. Unlistedkart LLP will have the sole discretion to determine the mode of reversal from the above-mentioned options. However, Unlistedkart LLP disclaims all liability, including for refunds, in the event of any error arising from a failure in the applicable bank or Unlistedkart payment method’s service provider’s system or network.

In case a payment has been wrongfully made to your account or bank account, UNLISTEDKART & Unlistedkart LLP reserve the right to automatically initiate a refund through your bank. By agreeing to these terms, you hereby consent to such a refund initiated by your concerned Bank, at the request of UNLISTEDKART, to offset any incorrect transaction, or double payment made to your account. Once such transaction is processed, UNLISTEDKART shall inform you of the same and the corrective action taken by UNLISTEDKART to refund such payment.

Offers & Rewards

To participate and win rewards and other offers as made available within the App, you must agree to the offer/reward terms and conditions. You agree that your participation in the offer constitutes your understanding of the agreement and to the offer terms and conditions. The offer terms and conditions form a binding legal agreement between you and UNLISTEDKART with respect to the offers, and any undefined terms used in the offer terms and conditions shall have the meaning set forth in these terms and conditions. UNLISTEDKART reserves the right, at its sole discretion, to disqualify any User who does not meet the offer requirements or in case of reasons including but not limited to any misuse of the offer or fraud or suspicious transaction/activity or under any legal requirement or applicable rules and regulations. UNLISTEDKART also reserved the right to discontinue or change any offer or reward or the UNLISTEDKART offer programme at any time, at its sole discretion.

For eligibility, in addition to your compliance of these terms and conditions, you must meet the eligibility criteria for each offer to participate. Details of each offer and/or reward and the eligibility terms and conditions for each offer shall be provided in the offers page of your UNLISTEDKART App. Offers provided to a particular User may vary from User to User. Please read the offer terms and conditions applicable to your offer as provided in your UNLISTEDKART App carefully.

Privacy

We collect, hold, use and transfer your personal data in accordance with our Privacy Policy. By agreeing to the Terms of Use, you hereby agree to our Privacy Policy, which may be updated and/or modified by us from time to time. You understand and agree that, to the extent permitted by applicable law, any data provided by you in connection with the App Services may be shared with our affiliates or partners, and/ or used by us for enhancing the App Services, including but not limited to creating new products. Please refer to the Privacy Policy for further clarity on the subject.

Compliance with NPCI Guidelines

National Payments Corporation of India (‘NPCI’) is an authorized payment system operator by the Reserve Bank of India (‘RBI’). NPCI owns and operates UPI payment system. A Payment Service Provider (‘PSP’) is the banking company authorized to act as a Payment Service Provider under the UPI framework. PSP is engaged by a Third-Party Application Provider (‘TPAP’) to provide UPI services to You/User. A TPAP is an entity that provides the UPI compliant app(s) to the end-user customers to facilitate UPI based payment transactions. The Bank where the end-user customer maintains his/her account and has linked the account for the purpose of debiting/crediting the payment transactions made through UPI is the Customers Bank. The end user customer is the individual who uses UPI payment facility to send and receive payments.

We, Unlistedkart LLP are a TPAP, and we use a PSP who participate in UPI to manage transactions. We are responsible for facilitating grievances / complaints resolution of the customers on-boarded on our UPI application.

We shall be the first point of contact for all UPI related grievances/complaints for customers on-boarded by us. In case the complaint/grievance remains unresolved, the next level for escalation will be the PSP, followed by the bank (where you maintain the account) and NPCI in the same order. After exercising these options, you can approach the Banking Ombudsman and/or the Ombudsman for Digital Complaints, as the case may be.

Disclaimer

The App Services, including all content, software, functions, material, and information made available or accessible through the Services are provided “as is”. Unlistedkart LLP, UNLISTEDKART, their respective agents, co-branders, or partners, make no representation and warranty of any kind for the content, software, functions, material, and information available/accessible through the Services.

Unlistedkart LLP does not warrant that the functions contained in content, information, and materials on the App, including, without limitation any third-party sites or services linked to the App will be uninterrupted, timely or error-free, that the defects will be rectified, or that the App or the servers that make such content, information, and materials available are free of viruses or other harmful components.

Limitation of Liability

In no event shall Unlistedkart LLP, its officers, owners, directors, employees and agents, partners, co-branders, licensors, licensees, consultants, or contractors be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages or losses whatsoever, or damages for loss of data or profits, goodwill, and/ or other intangible loss, whether or not foreseeable and regardless of whether Unlistedkart LLP has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of, or access to, the App or App Services.

In no event shall Unlistedkart LLP’s total cumulative liability to You in connection with the App Services for all damages, losses and causes of action, arising from or relating to these terms and conditions exceed the net fees Unlistedkart LLP has received and retained from your valid transactions during the three (3) month period immediately preceding the date of the claim.

Indemnity

You agree to defend, indemnify and hold harmless Unlistedkart LLP, its officers, owners, directors, employees and agents, partners, co-branders, licensors, licensees, consultants, contractors and other applicable third parties (collectively ‘Indemnified Parties’) from and against all claims, demands, damages, obligations, losses, liabilities, cause of action, costs or debt, and expenses (including any legal fees) arising from:

  • your use of and access to the App.

  • your violation of any of these terms.

  • your violation of any third party right, including any intellectual property right or privacy right.

  • the committing of any of the prohibited activities as stated here.

  • your failure to follow applicable law, including tax regulations; or

  • any claim that your use of the App caused damage to a third party.

Disputes & Arbitration

In consideration for UNLISTEDKART granting you access to and use of the app Services, you agree that in case of any dispute, Unlistedkart LLP shall not be a party to the same. While Unlistedkart LLP is not obligated to mediate disputes, we will assist users in communicating with parties involved such as PSP, or NPCI or any other stakeholder regarding payments regarding a dispute.

Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of India. Any dispute, conflict, claim, or controversy arising out of or broadly in connection with or relating to the App Services or these Terms, including those relating to its validity, its construction, or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation proceedings in terms of the Indian law. If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted under the Indian laws, such Dispute can be referred to and shall be exclusively and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (“Act”). The Dispute shall be resolved by one (1) arbitrator to be appointed in accordance with the Act. The place of both mediation and arbitration shall be Bangalore, India. The language of the mediation and/or arbitration shall be English, unless you do not speak English, in which case the mediation and/or arbitration shall be conducted in both English and your native language. The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, any correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.

Use and Protection of Intellectual Property Rights

Unlistedkart LLP, UNLISTEDKART and the App Services are protected by copyright, trademarks, patents, trade secret and/or other intellectual property laws. No information, content or material from the App including, without limitation, all the page headers, images, illustrations, graphics, audio clips, video clips or text, reports generated, trademarks, tradenames may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without Unlistedkart LLP's express written permission. You are hereby given a limited licence to use the App Services, subject to your agreement of these Terms. All the above-mentioned information, content or material is our and our licensor’s intellectual property.

Unlistedkart LLP, UNLISTEDKART and its licensors, if any, are the sole owners of the underlying software and source code associated with the App Services and all the trademarks, copyright an any other intellectual property rights of any nature in the Product.

When you upload, submit, store, send or receive content that may include feedback to or through our App, you give Unlistedkart LLP a worldwide, perpetual licence to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such content. This licence shall not revert to you even if it is not used by Unlistedkart LLP. The rights you grant in this licence are for the limited purpose of operating, promoting, and improving the App Services, and to develop new ones. This licence continues even if you stop using the App Services.

Tax Liability

You hereby agree to comply with all applicable tax laws in connection with your use of the App Services, including without limitation, the reporting and payment of any taxes arising in connection with payments made through the App, or funds/income received through the App Services.

Governing Law and Jurisdiction

The App, the App Services, all your transactions with the App, and our relationship shall be governed by the laws of India, without regard to conflict of law principles. You agree that all claims, differences, and disputes which we may have shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore.

Assignment

The licence granted hereunder to You shall not be transferred or assigned by you.

You give your approval to Unlistedkart LLP for it to assign or transfer these Terms in whole or in part, including to

  • a subsidiary or an affiliate.

  • an acquirer of Unlistedkart LLP’s equity, business, or assets; or

  • a successor by merger.

General

No joint venture, partnership, employment, or agency relationship exists between you, Unlistedkart LLP or any Third Party because of the contract between you and Unlistedkart LLP or the use of the App Services. If any provision of these Terms is held to be illegal, invalid, or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid, or unenforceable provision or part thereof with a provision or part thereof that is legal, valid, and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid, or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”

UNLISTEDKART UNLISTEDKART (the "Company," or "we") is a service identity. Research consulting and services firm and are offered through dedicated legal entities and broker-dealers. None of the information displayed on or downloadable from http://unlistedkart.com/ (the "Website") represents an offer to buy or sell or a solicitation of an offer to buy or sell any security. This Website is a publication and intellectual property of UNLISTEDKART. All content is believed to be factual, accurate, and up to date, but we cannot and do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinions reflect the judgment of the authors of such opinion as of the date of publication and are subject to change. Information on our Website does not involve the rendering of personalized investment advice but is limited to the dissemination of general information on products and services. A professional adviser should be consulted before implementing any of the options presented. Registered representatives of UNLISTEDKART do not (1) advise or assist in the determination of fair value of any security or investment, or (2) provide legal or tax services. Always consult an attorney or tax professional regarding your specific legal or tax situation.

Past performance may not be an indicator of future results. Hence, you should assume that the future performance of any specific investment, investment strategy (including the investments and/or investment strategies recommended by the adviser), or product referred to directly or indirectly on this Website, or indirectly via hyperlink to any unaffiliated third-party website, will be profitable or equal to past performance levels.

All investment strategies have the potential for profit or loss. Different types of investments involve varying degrees of risk, and there can be no assurance that any specific investment will either be suitable or profitable for your investment portfolio. Information regarding companies in our portfolio are available on the Website has been collected from or generated from publicly available sources. The availability of company information does not indicate that such company has endorsed, supports, or otherwise participates with UNLISTEDKART. Company "Research Reports" or "Liquidity Watchlists" are the opinions of UNLISTEDKART and or the authors of the opinion as of the date of such opinion and are not recommendations to buy, sell, or hold any security of such company.

Please note that access to this Website is provided for informational purposes and for your convenience only and without any warranties, expressed or implied, regarding the accuracy, completeness, timeliness, or results obtained from any information posted to this Website or any third party website linked to this Website. UNLISTEDKART assumes no liability or responsibility for any errors or omissions in the content of this Website. Under no circumstances and under no legal theory shall UNLISTEDKART be liable to a viewer of this Website or any other person for any damages, whether direct, indirect, incidental, consequential or special arising from viewer's access to or use of this Website. All trademarks on this Website including but not limited to "UNLISTEDKART'," UNLISTEDKART's logo. All other trademarks are the property of their respective owners.

Contact us

If you have any concerns, complaints or grievances about the terms or other users or their manner of use of the application infringe or violate your rights or any complaints about how we handle your personal information, please feel free to contact the Grievance Officer any time at:

Email:[email protected]

SPECIAL TERMS AND CONDITIONS FOR RESEARCH REPORTS

These terms and conditions are specific to your access and participation in the buying research reports introduced by Unlistedkart LLP (‘UNLISTEDKART’). By accessing or purchasing research reports (hereinafter referred to as ‘Research reports’, ‘Services’), you agree to the following terms and conditions and give your explicit consent after having read the terms in their entirety.

These terms and conditions are applicable to you in addition to the earlier Terms you have agreed for the use of other services provided by UNLISTEDKART. In case of any discrepancy or dispute between these terms and the Terms already agreed upon, these terms will prevail insofar as the User is using the Services as defined hereinabove

Please read the terms below carefully and make sure you understand them fully before using the Services. Kindly note that if you do not accept these terms, you will not be able to use the Services.

Scope of the App Services us

Research reports is a curated list of companies’ neutral reports prepared from publicly available/disclosed information from the companies. UNLISTEDKART acts as a marketplace for third party sellers to list their reports on the UNLISTEDKART Store offering standard personalized reports for Users. For the avoidance of doubt, it is clarified that UNLISTEDKART does not maintain an inventory of the reports of companies listed on Research reports section and only provides an e-commerce marketplace platform to third party partners for listing such reports.

Use of Research reports

  • For purchasing reports from the list of companies, the User may pay the full price as listed for such report; through the preferred payment methods as made available on the research report section from time to time.

  • For the avoidance of doubt, it is hereby clarified that:

    • UNLISTEDKART shall not be liable for any discrepancies in the reports sold by third party partners. We recommend each User to verify the validity and usefulness of each research report, using the overview option before purchasing the same.

    • UNLISTEDKART shall not be liable for any claims arising in relation to the delivery of the reports or the quality of the reports purchased by the User.

    • The return, replacement and/ refund in relation to such reports shall be dealt with in the manner as provided in Unlistedkart’ s policies, as available on Unlistedkart’ s Platform; and

Pricing & Availability

We list availability information for reports sold by us on the App. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

All prices are listed in Rupees. "Price", as displayed, is inclusive of all taxes at the appropriate rate. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it. All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.

TRANSACTION & USER VERIFICATION POLICY

This Transaction and User Verification Policy ("T&U Policy") is testimony to the Company’s commitment to maintaining a clean system and preventing use of UNLISTEDKART services for illegal activities. It describes the Company's policies and procedures instituted to ensure that the Services offered by the Company are not being used by the Users to facilitate commission of any criminal offences, including but not limited to those under any applicable money laundering laws together with the rules issued thereunder and the rules and regulations prescribed by the regulators. The Company has prepared this T&U Policy to ensure the transparency of trading and to ensure the prevention of money laundering and other illegal activities.

The terms "We", "Our", "Company" and "Us" refer to the Company, and the terms "User", "You" and "“Your" refer to a User of our Online Platforms.

This T&U Policy applies uniformly to any User desirous of availing the Services or otherwise using or benefitting from the use of the Online Platforms and may be read as a part of the User Terms and Conditions. It is imperative that you read this T&U Policy before using the Online Platforms or submitting any personal information. By using the Online Platforms, you are expressly consenting to be bound by the User Terms and Conditions and consequently this T&U Policy.

The Company may change and update this T&U Policy from time to time. Such changes may be made without prior notice, but any changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review this T&U Policy whenever you access the Online Platforms.

  • Your Obligations.

    • You acknowledge that it is your duty to ensure compliance with the terms and conditions described in this T&U Policy and accord your consent to not using the Services and the Online Platforms in any manner which results in committing/attempting to commit any criminal offences. You also agree and consent to any changes made to this Privacy Policy in due course and without notice.

    • You must ensure that any personal information and/or Identification Documents submitted by you belong to you.

    • In case you are acting on behalf of a juridical person, you must identify the Beneficial Owner and assist in verification of the identity of such Beneficial Owner and any individual who purports to act on behalf of such juridical person.

  • Purpose of this policy

    To mitigate its risks relating to money laundering and other illegal activities, the Company intends to put in place this policy which has the following elements:

    • Customer Acceptance Terms.

      • The Company may either at the time of opening the User Account, or while undertaking any transactions, or during Periodic Updates, or for any other reason, ensure your compliance with the following:

        • Require that you undergo a verification process during the activation process of your User Account by submitting your Identification Documents and such other details, as mandated under Clause 4 (Customer Verification Procedure) of this T&U Policy.

        • Require you to furnish such other details as may be deemed necessary by the Company to verify your identity.

        • Require you to submit such additional information and/or data as may be directed by a competent enforcement authority.

        • Require you to certify that your Linked Bank Account is held only with a scheduled commercial bank compliant with all Know Your Customer (KYC) procedures mandated under the applicable laws.

        • Require you to do a digital/video KYC periodically every year.

      • The Company may, in its sole discretion, refuse to open any new accounts, terminate existing User Accounts after giving due notice, or refuse to process any transactions on the Online Platforms if it is unable to ensure compliance with any of the conditions, either due to non- cooperation by the User or due to the details provided by the User being unreliable or unverifiable to the Company’s satisfaction.

    • Customer Verification Procedure.

      • The Company, during activation of User Accounts or while undertaking any transactions or for any other reason, may require for the purposes of verification of any User’s identity – one copy of any Identification Document containing their identity and address details; one recent photograph; any other documents pertaining to business/financial status of such individual as may be prescribed by the Company from time to time.

      • For the purposes of verification of any User’s identity, the Company may rely on appropriate and licensed third-party service providers (such as KYC validators, IT dept) to authenticate the Identification Documents and other incidental details provided by the User.

      • If the Company finds any User information obtained in accordance with the procedure described under this Clause to be inadequate or insufficient, the Company may in its discretion either refuse or terminate (as the case may be) the registration of such User Account or require verification of such User’s Identification Documents again.

    • Transaction Monitoring Terms.

      • All transactions executed and/or attempted to be executed through the UNLISTEDKART App are regularly monitored by the Company, to promptly identify and highlight certain kinds of transactions which are deemed suspicious by the Company.

      • The Company may, from time to time, undertake necessary investigation to identify and examine transactions inconsistent with any User’s risk profile, sophistication, and expected usage pattern.

      • The extent of monitoring shall depend on various factors including upon each User’s risk profile.

      • In case the Company requires, it can take any of the following steps to regulate the use of the UNLISTEDKART App by any User:

        • Negative Name Checks: Name checks to ensure that the user does not transfer the funds to his own account.

        • PAN Check: For each transaction, Company may require the user to enter the PAN Card of the person to whom the payment is being made.

        • The Company may also put transaction limits meaning each account may have a limit on the total number of transactions and/or the size of the transaction. These limits may be finalised on a per transaction basis as well as a monthly basis.

        • In addition to the above, Company may also limit the total number of recipients per user.

  • MAINTENANCE OF RECORDS

    The Company will maintain and preserve the following information and/or data:

    • Records of all such suspicious transactions executed through the UNLISTEDKART App, for a period of at least 5 (Five) years from the date of each transaction.

    • Records of all and any suspicious transactions identified under Clause 5 (Transaction Monitoring Terms) above for a period of at least 5 (Five) years, including but not limited to the information about the nature, value and parties to such transactions, and their date of remittance.

    • Identification records of Users, during the subsistence of and for a period of at least 7 (Seven) years from the date of termination of such User Account.